Terms of Service
Last Updated: September 2025
Welcome to Lorraine’s House of Styles (“we,” “our,” “us”). By booking an appointment, purchasing a product, or using our website, you agree to the following Terms of Service. Please read them carefully.
Booking & Appointments
We provide professional salon services including haircuts, styling, color, extensions, bridal beauty, and related beauty services.
Service availability may vary by stylist, time, and location.
Appointments can be booked online, by phone, or in person.
A valid credit card may be required to hold your reservation.
Please arrive on time. Guests arriving more than 15 minutes late may need to reschedule, and fees may apply.
Cancellations & Refunds
We require at least 24 hours’ notice to cancel or reschedule.
Cancellations with less than 24 hours’ notice or missed appointments may result in a fee charged to your card on file.
All product sales are final.
Service adjustments must be requested within 7 days of your appointment. We do not offer refunds on services, but we will make every effort to ensure you are satisfied.
Payments
We accept cash, major credit cards, and approved digital payments.
Prices are subject to change without notice.
Gratuities are greatly appreciated and may be given in cash or added to your card transaction.
Salon Policies
For the comfort of all guests, please silence cell phones during services.
Children are welcome only if receiving services or accompanied by an adult.
We reserve the right to refuse service for inappropriate behavior or violation of these terms.
Gift Cards & Promotions
Gift cards are non-refundable and cannot be redeemed for cash.
Promotions and referral offers cannot be combined unless otherwise stated.
Website Use
Content on this website is for informational and booking purposes only.
You may not use this website for unlawful purposes or to disrupt salon operations.
We reserve the right to update, change, or remove website content at any time.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from services or use of our website.
By receiving services, you acknowledge and accept the inherent risks of chemical, heat, and styling processes.
Privacy
We respect your privacy. Personal information collected for bookings or purchases is used solely for salon operations and communications. Please review our Privacy Policy for more details.
Changes to Terms
We may update these Terms of Service from time to time. The most current version will always be available on this page.
Contact Us
For questions about these Terms of Service, please contact us:
Lorraine’s House of Styles
160 1st Street, Hoboken, NJ 07030
📞 (201) 217-3136
🌐 www.lorraineshouseofstyles.com